Job Overview
JOB DETAILS
In short, this role is the intersection of business and technology and will work with senior leadership in defining measurement of success and opportunity across all levels of the Fraud Program.
Responsibilities
- Own and develop relationships with stakeholders to optimize and align existing reporting capabilities in the Fraud Program
- Assist in the identification, development, and evolution of Key Performance Indicators (KPI), Key Risk Indicators (KRI), and Customer Experience Indicators (CEI), for dashboard reporting and be able to speak to trends in the data and what is driving the changes we are seeing
- Gather requirements for new reporting through collaboration and alignment with key stakeholders and gain the requirement sign-off when completed
- Recommend workarounds, value additions, and remove solution bottlenecks for the stakeholders as needed
- Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance of results to senior leadership
- Provide report building expertise and support in the creation of performance monitoring mechanisms
- Leverage data in storytelling that drives results for change across the business
- Curiosity to explore data to identify the unknown trends in the data that need to be monitored
- Project management skills to meet weekly, monthly and quarterly deliverable requirements
Basic Qualifications
- Bachelor’s degree or equivalent experience in the fraud prevention or business intelligence field
- Possess analytical skills and techniques with a strong understanding of data elements needed to compile metrics that measure success and drive change in a company
- Strong communication skills and the ability to build relationships with internal stakeholders
- Possess sound, methodical judgment, and can navigate ambiguity to make recommendations to key stakeholders to improve business processes
- Project Management skill set to work with Engineering and Product on reporting tool enhancements as needed
- Experience and comfortable using various tools like SQL, Tableau, and Excel, to compile reporting
Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast paced environment with a collaborative attitude to meet deadlines
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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