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Associate – Operations

  • Remote
  • Specialism : Associate
  • Post Date: October 30, 2024
  • Expires In : 56 Days
  • Apply Before: January 28, 2025
  • Applications 0
  • Views 538
Job Overview

We are hiring a “Customer Support Associate” 

Roles and Responsibilities

  • Complete client ownership – manage inbound customer queries on over chat and email.

  • Ensure customer is heard throughout escalation process in the event of escalations.

  • Conduct demos, walkthroughs etc for clients.

  • Assist customers through occasional phone calls.

  • Handle payments and related operations

  • Provide customer insights and bug reports to tech and product teams for feature improvement.

Are you interested in this position?
 
Apply by clicking on the “Apply Now” button below!
 
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Associate – Operations

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