“Wellness Works” assistant coordinator

Job Description

JOB DETAILS

REQUIREMENTS

• High School diploma or GED required. Associate’s degree preferred.

• 1-3 years related work experience required.

• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

RESPONSIBILITIES

• Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.

• Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed

• Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars and other department sponsored programs or events. Receives, records and prepares related materials and performs other related duties as assigned.

• Organizes and maintains department files, records and databases following established procedures. Enters information from source documents into databases and/or spreadsheets.

• Prepares, routes and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other departments to resolve delays, problems and errors.

• Monitors and maintains standard office equipment and supply inventory. Orders supplies and requests equipment repairs as needed. Communicates with hospitals support service departments to request needed services.

• Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving records and materials, photocopying, sorting, collating and distributing documents.

• Provides positive and effective customer service that supports the operations of the department.

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