Sales Support Coordinator

Job Description

JOB DETAILS

REQUIREMENTS

• Proven experience in customer service or sales support roles with a passion for helping others
• Strong communication skills—able to listen actively, articulate clearly, and build rapport with diverse clients
• Excellent organizational abilities with attention to detail for managing multiple tasks simultaneously
• Proficiency in using CRM (Customer Relationship Management) software or similar tools for tracking interactions and sales data
• Ability to work collaboratively within a team while also demonstrating initiative independently
• Positive attitude with a proactive mindset eager to learn and grow within the sales environment
• Prior experience in retail or corporate sales environments is a plus but not mandatory

RESPONSIBILITIES

• Provide exceptional customer service by addressing inquiries, resolving issues, and guiding clients through product selections and purchase processes
• Support the sales team by preparing quotes, processing orders, and tracking sales activities to ensure timely delivery
• Maintain accurate records of customer interactions, sales transactions, and follow-up actions to ensure data integrity
• Coordinate with other departments such as logistics and finance to facilitate smooth order fulfillment and invoicing
• Assist in organizing promotional events, product displays, and marketing campaigns to boost sales visibility
• Follow up with customers post-sale to gather feedback, encourage repeat business, and strengthen relationships
• Stay informed about product updates, pricing changes, and industry trends to provide knowledgeable support

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