Communications Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree or higher.
• Excellent written and verbal communication skills.
• Strong grammar, editing, and technical writing abilities.
• Ability to simplify and communicate technical information clearly.
• Strong attention to detail and organizational skills.
• Ability to work independently, meet deadlines, and adapt to changing priorities.

Required Skills & Tools

• Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams)
• SharePoint
• Technical Writing & Documentation
• Training Material Development
• Webinar Facilitation
• Jira
• Confluence
• Service Management Tools
• Research & Problem Solving

RESPONSIBILITIES

• Create, edit, and maintain training guides and user documentation.
• Draft, edit, and distribute communications to end users and stakeholders.
• Develop and support training materials for business systems and applications.
• Facilitate webinars by monitoring chats, sharing resources, and troubleshooting access issues.
• Assist with classroom training sessions, learner support, and equipment setup.
• Manage training registrations and administrative training activities.
• Monitor shared mailboxes and respond to stakeholder inquiries.
• Collaborate with Subject Matter Experts (SMEs) to gather information and develop content.
• Conduct research to build subject matter expertise for assigned projects.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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