Associate Solution Consultant

Job Description

REQUIREMENTS

• Has software implementation experience (less than 3 years) 
• Solutions delivery through platform configuration, not custom development.
• Ability to think strategically to ensure solution supports business goals
• Ability to work independently, problem-solve, improvise
• Perform consistently under pressure 
• Great communication skills, both written and verbal
• Team players only
• Must be able to travel domestically or internationally up to 20%

Preferred

• Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
• Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
• Proven track record in delivering innovative and creative solutions
• Experience with HTML, CSS, SQL, JSON

RESPONSIBILITIES

• Technical 
• Become an expert in our client’s platform
• Train client admins on the RainFocus tools and processes as necessary
• Configure the RainFocus platform

• Analysis / Business Acumen
• Work with clients to identify business requirements
• Facilitate holistic system configuration
• Identify and mitigate risks to achieve implementation success

• Domain / Industry Knowledge
• Follow best practices for implementing our client’s products
• Consult with clients on new ideas and best practices

• Communication
• Document requirements, solution designs and testing plans
• Provide regular updates on milestones and tasks to project managers
• Engage in regular touch points with internal and client teams
• Communicate issues and risks to project managers and leadership

• Organization
• Balance priorities across multiple assignments
• Thoroughly track tasks and complete all assignments on time
• Contribute to implementation tools, processes and templates

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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