Application Tester Support Analyst

Job Description

JOB DETAILS

REQUIREMENTS

• 5–10 years of experience analyzing and implementing clinical/EDC system workflows.
• Experience translating protocol requirements into system configuration.
• Strong understanding of data elements, metadata, and traceability.
• Experience partnering with development and reporting teams.

RESPONSIBILITIES

• Analyze clinical workflows and functional specifications.
• Elicit requirements and perform process mapping.
• Support UAT planning and execution.
• Translate protocol requirements into system configuration.
• Provide tier-2 issue analysis and collaborate with development teams.
• Produce SOPs, guides, and documentation.
• Ensure compliance with 21 CFR Part 11 concepts.

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